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Frequently Asked Questions

This section may help you with any questions you have. If there is a question we haven't covered then please do not hesitate to call us on 08700 110 034.

When will I receive my tickets?

Atomik is a ticketless event. When you book online, you will receive a booking confirmation with a unique booking reference. Please print your reference number for your records. You will be emailed a Hotel voucher 2 weeks prior to the event which you will need to print out and bring with you to check into the Hotel on arrival.

Do I need ID?

You will need a valid Passport for your flight to Ibiza please check the terms and conditions of your airline.

What time can I check in from at the Hotel when I arrive?

Check in at most Hotels is from 15:00, this is normally the latest you will be able to check in but the hotel will try to get you in as early as possible.

I want to book but can't afford to pay in full - can you help?

We are now able to take deposits payments if bookings are made prior to 4th August 2012.  Deposits are £46 per person  To pay balances, please contact us on 08700 11 00 34.

How many keys to the room will be issued?

Most hotels only issue one key per room. You can leave this with reception when you leave the hotel during the day or night so will be easier to share between you if there is 2 or more people in the room.

Can I smoke in the hotel room?

No but most rooms will have a balcony which you will be able to smoke on.

Will there be alcohol at the event?

Alcohol will be served at all the venues though out the events. Drinks offers and deals will be available on showing your event wristbands.

Are there any dress codes for the various events?


I'd like to record/film/photograph one of the sessions. Is this permitted?

Please contact us on 0870 0110034 to get special permission

Can I bring flyers to hand out and promote another event?

No. If you are found to be flyering or self-promoting at the event without permission, you will be asked to leave the venues immediately.

If I lose my wristband can I get a replacement?

To replace a wristband that has been reported lost, there is a charge of £40. You will need to bring ID to the Atomik Rep to be issued with a replacement.

Is there anywhere I can get internet access?

Public access wi-fi is available in some of the hotels at a small daily charge. Hotel Tropical has free wi-fi for hotel guests

If I feel unwell, is there anybody in Ibiza who can help me?

There are several medical centres that you can go to. The medic's number will be displayed in all public areas of reception, and they can also be called by Atomik and reception staff.

Is there anything else to do aside from Weekender activities?

There are lots of things to see and do in Ibiza from GoKarting to fishing trips. Enjoy and explore the island or just laze around the pool or on the local beaches.

What should I NOT bring with me?

Please do not come to the site with any offensive weapons or anything that might be considered dangerous. We operate a zero-tolerance drug policy.

How do I cancel my booking?

To make a cancellation, please email us at See terms and conditions for cancellation charges.

In association with:

© 2011 Atomik Weekender
Site by Fellowship Productions

Ticket Hotline:

08700 110034

27/09 - 01/10

San Antonio, Ibiza